Business

Even when the numbers look fantastic, client satisfaction isn’t always a given. In this session, we’ll explore why perception can matter more than metrics—and how web agencies can bridge the gap between the story data tells and the story a client hears.We’ll unpack real-world examples, practical tactics, and quick wins for keeping clients engaged, confident, and excited—whether their site is smashing KPIs or they’re struggling to see the value. Walk away with a fresh playbook … Continue reading

The WordPress block editor has come a long way from its early days, but for many clients, it’s still an unknown, or worse, lumped in with clunky page builders they’ve battled before. In this talk, Louise shares how she positions the block editor as a powerful, future-proof content platform that wins over even the most sceptical stakeholders. Drawing on real project examples, Louise will show how her team combines core block editor capabilities with: This … Continue reading

Why does a project even need managing, surely you just get on with it? How many times have projects that have been started enthusiastically end up feeling slightly chaotic with you and your client feeling a little overwhelmed? With 5 tips, this talk will help you set your projects up for success from the start, whether that’s building something in WordPress, or baking and decorating a cake in two and a half hours.

David will explore practical strategies to help agencies increase recurring revenue and build a more sustainable business model. We’ll cover key areas such as choosing the right tools, shifting from project-based work to retainer or subscription models, identifying and packaging scalable services, and improving client retention through value-driven relationships.

Have you given up on LinkedIn because it’s spammy? But what about those moments when your prospects check you out? Does your profile deliver high-quality leads for your agency? Join Nicole for this action and insights-packed LinkedIn session. Discover:

Entrepreneurs and business owners always get stuck doing low-value tasks instead of focusing on growth at some point. This talk will provide actionable steps to assess daily activities and outsource/automate tasks below CEO level, such as design, billing, and data entry. Categorising tasks by value and delegating allows for eliminating the grind of busy work that causes frustration. This frees up time for strategy, innovation, and marketing. The result is shifting from part-time helper to … Continue reading

The #1 challenge for most business owners is marketing. There’s no time, there’s no plan, and there’s no feedback. In today’s talk, we’ll simplify your marketing plan and get you started on the right path to reaching your audience.